VoIP and PABX are two interconnected technologies that revolutionize how businesses handle their telecommunications needs. VoIP facilitates voice communication over the internet, while PABX serves as a private telephone exchange within an organization..
Voice over Internet Protocol (VoIP) refers to the transmission of voice calls over the internet instead of traditional phone lines. It converts analog voice signals into digital data packets, which are transmitted over IP networks. VoIP technology allows users to make calls using internet-connected devices such as computers, smartphones, and IP phones. Cost Savings: VoIP offers significant cost savings by leveraging existing internet connections for voice communication, eliminating the need for separate phone lines and reducing long-distance call charges.
Private Automatic Branch Exchange (PABX) is a private telephone switching system used within organizations to manage internal and external phone calls. It acts as a central hub for routing calls between users within the organization and to external phone lines.
Call Routing: PABX systems route incoming calls to the appropriate extensions within the organization and handle outgoing calls by selecting the most cost-effective route.
Extension Management: PABX systems manage extensions assigned to users, allowing for internal communication via extension-to-extension dialing and supporting features like call transfer and call forwarding.
